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Support Services

Services

Our Offering

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ZONE’s On-Site Support provides practical assistance from our team of experts who work directly with your team at your location(s) to help with complex technical challenges and Oracle solutions.

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ZONE’s Application Support for Oracle E-Business Suite offers flexible support plans and innovative pricing options to optimize and maintain Oracle E-business Suite Environments. By consolidating, standardizing, and optimizing IT services, our support model eliminates operational redundancies and aligns with best practices for production support and maintenance. 

  • End-to-end Application Support Services
  • Flexible support options like dedicated support, shared support, block- hours support, etc.,
  • Leverage industry best practices.
  • Different and Flexible pricing options are based on the adopted support model.
  • Optimized capacity and enhanced service delivery.
  • Committed Service levels with assured year-on-year improvements.

 

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ZONE offers comprehensive support that includes all components of our customers’ solution after the final acceptance is issued. This support covers all services and maintenance for the various components of our customers’ solution.

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